# 2023 MERCEDES-BENZ GLA 250 — SEAT BELTS
> NHTSA complaint `2022555` · 2024-09-06 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** GLA 250
- **Year:** 2023
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** SEAT BELTS
## Narrative
Incident on [XXX] 1450 GLA 250 approx 6 months old ?  Est car was doing 40 mph impacted back of car my GLA 250 (other car was 1955 chevy - driver stated to police and on report he had a brake failure - no brakes ) as she was at the stop light it pushed her car about 4-5 feet almost hitting car in front of her which was also stopped at light - Police and ambulance was on site since it was 3 min from my house and car still on which dashboard was lighted with the airbag failures   •The GLA 250 car was stopped at stop light and not moving when it was impacted from rear  •The GLA 250 car airbags did not deploy it also showed error messages for right/left rear and front left airbag to call service (so car knew it had impact and failed to deploy airbags) •The Car SOS and my wife phone both engaged calling 911 so car knew it had a impact  •Seat belt did not restrain here as it webbing only bunched up as she hit steering wheel •The car computer dash was still on when I arrived and police- it was flashing error on left front/right & left rear airbag failure to call service •I am shocked at the severity of impact that airbag did not deploy as wife definitely blacked out and she did hit her face on steering wheel on right hand side •I have pictures of airbag failures messages to call service, pictures of airbags not deployed and seatbelt - this car was bought for its mentioned safety record and sold to me which I only purchases this due to its reported safety record   This 
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*