The contact owned a 2019 Alfa Romeo Giulia. The contact stated that while the vehicle was stopped in a turning lane, another vehicle from behind struck the front and rear driver's sides. The air bags did not deploy. The contact experienced back pain, dizziness, headache, and panic attacks. The contact received medical attention. A police report was filed. The vehicle was towed to a tow yard and then to the dealer, where it was deemed totaled by the insurance company. The contact later received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts). The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 45,000.