# 2017 TOYOTA RAV4 — SERVICE BRAKES
> NHTSA complaint `2023495` · 2024-09-09 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** TOYOTA
- **Model:** RAV4
- **Year:** 2017
- **Manufacturer:** Toyota Motor Corporation
- **Component:** SERVICE BRAKES
- **Speed:** 25 mph
## Narrative
My Toyota RAV4 was involved in an accident. My vehicle was rear-ended on [XXX], at the corner of [XXX] and [XXX] in Tucson, AZ. Because it was during rush hour traffic, I moved my vehicle to an adjacent parking lot. It was while I was in this parking lot that I experienced brake failure and I was unable to stop my vehicle. As a result, my car hit a concrete pillar in the parking lot. This automatically stopped my vehicle and resulted in front end damage to my vehicle.  911 was dispatched and a sheriff was called to the accident scene. My car was towed to a tow yard before the Toyota collision center could begin work on estimating the amount of damages to my vehicle for the front-end and rear-end damage.  My insurance company totaled my vehicle. I contacted Toyota to notify them of this brake failure. I was notified by a third party to contact you to report this incident.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*