# 2024 KIA EV6 — SERVICE BRAKES
> NHTSA complaint `2024515` · 2024-09-12 · Kia America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** KIA
- **Model:** EV6
- **Year:** 2024
- **Manufacturer:** Kia America, Inc.
- **Component:** SERVICE BRAKES
## Narrative
When washing my car at an automated car wash my brakes failed when exiting the facility. When the wash was completed it gave me the approval to leave. I tapped on the gas pedal to get the car moving slowly. The car started to move down the ramp and when I applied the brakes there was no response. I pumped the brakes several times but they did not engage. I tried to hit the parking brake and shift into reverse and nothing  happened. I finally had no choice but to hit a wall to keep from hitting a vehicle. I did contact the dealership and they were non responsive. They indicated they had never heard of a wet brake issue on this vehicle. I provided them with several statements from the EV6 Forum. My vehicle had less than 600 miles on the odometer.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*