# 2020 MAZDA CX-5 — SERVICE BRAKES
> NHTSA complaint `2027103` · 2024-09-24 · Mazda Motor Corp.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** MAZDA
- **Model:** CX-5
- **Year:** 2020
- **Manufacturer:** Mazda Motor Corp.
- **Component:** SERVICE BRAKES
## Narrative
The vehicle accelerated on its own, while I was parking.  My foot was on the brake when the vehicle just took off. It continued to accelerate until a building stopped it.  I continued to brake but the vehicle did not stop.  Once the vehicle collided with building, saw on the digital read out the "Brake System Malfunction" and then Camera Malfunction.  The vehicle was towed from the site and the insurance adjuster has sent me word that the vehicle is a total loss.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*