NHTSA complaint: 2022 FORD F-450 SD — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
on 6/7/24, while driving around the Baltimore beltway towing a 44' RV in rush-hour traffic a battery warning light appeared. Within 1 min, the vehicle dashboard information went out and the engine stalled. I immediately put the vehicle in neutral and was able to coast to the shoulder without advantage of turn signals on either the RV or truck as a result. Once there I popped the hood and was able to get out to open it, however, there was a fire and my fingers were singed. After opening the hood, I noticed a full engine fire. I yelled for my wife to get out ASAP. I was able to extinguish the fire (thanks to the RV extinguisher), however, a secondary fire started, and a Samaritan help extinguish that fire. A fire department truck appeared, and they cut the batter cable since it seemed to have started the fire. The vehicle was towed back to the dealership where it was purchased. The insurance agent stated a mechanic had informed him; they believe it was the battery that was the cause. All vehicle maintenance was conducted by the dealership due to warranty AND an extended vehicle maintenance plan purchased at the time of sale. Ford has failed to acknowledge any problems with the vehicle and refused to honor the warranty.
National Highway Traffic Safety Administration — Office of Defects Investigation