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2023 MERCEDES-BENZ redundant EQE 350 4MATIC — UNKNOWN OR OTHER

1 injured · 2031960 · 2024-10-12

Vehicle

Make
MERCEDES-BENZ
Model
redundant EQE 350 4MATIC
Year
2023
Manufacturer
Mercedes-Benz USA, LLC
Component
UNKNOWN OR OTHER
Speed
15 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

On several occasions the vehicle aggressively stopped and jerked as if someone hit my car from behind. I took it to the dealership and they thought it was a software malfunction issue, since there were recalls on the vehicle. I received my car back from the dealership and in a week of receiving my car, the issue happened twice. This has been extremely scary especially because on two occasions a car almost hit me in the back and both times my son was in the car. The car has done this where there were not any cars around and the car falsely believes there is a car around a collision will occur. Today , the car did it twice. The first was while I was taking my son to school going slowly. The second time this happened was while I was stopped at a red light. The dashboard then had a red triangle with an exclamation mark inside. Every time the car stops it caused my neck and back to hurt and I am afraid a car will actually hit me from behind.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11619500
Machine
JSON-LD · Markdown