← NHTSA complaints

2013 KIA FORTE — UNKNOWN OR OTHER

fire1 injured · 2034323 · 2024-10-21

Vehicle

Make
KIA
Model
FORTE
Year
2013
Manufacturer
Kia America, Inc.
Component
UNKNOWN OR OTHER

Severity

Deaths
0
Injured
1
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

On [XXX] , my 2013 Kia Forte SX Koup caught fire while I was driving on the tollway. Kia failed to notify me that I was sold a Lemon Car, leading to this life-threatening incident. The steering wheel and gas pedal became unresponsive, and my brakes stiffened, making it extremely difficult to stop. I feared for my life and safety as I struggled to pull over. After parking, I smelled fumes and saw fire under the hood. I called 911, and emergency services arrived to extinguish the fire. As a result, I now have respiratory issues from inhaling fumes, migraines from hitting my head, and a pulled muscle from forcing the locked steering. I have been unable to seek medical care due to the financial burden of renting a car, which has cost me $1,083.74 so far, using funds intended for rent. I contacted Kia on October 9th, 2024, but they delayed their response until October 15th. Since then, they have continuously prolonged the process, now saying it will take over a month and a half. Kia also failed to notify me of a recall related to this issue, which I later discovered on my own. I am requesting immediate action from Kia, including reimbursement for my rental, vehicle replacement, and compensation for medical expenses. Kia's delays and lack of concern for my safety and well-being are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11621129
Machine
JSON-LD · Markdown