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2023 INFINITI Q50 — POWER TRAIN

crash · 2037745 · 2024-11-04

Vehicle

Make
INFINITI
Model
Q50
Year
2023
Manufacturer
Nissan North America, Inc.
Component
POWER TRAIN

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to turn off my alarm, then return to take out 2 of my elderly dogs; & finally to take out my other dogs. I then returned to the car, opened the driver's side front door & reached in to push the "stop" button on the dash. As soon as I did, the vehicle immediately went into reverse & pulled me down the driveway by the open door. The vehicle continued down the driveway & crossed the street, hitting a fire hydrant in my neighbor's yard across the street. I never physically got into the vehicle to do the steps required to put the vehicle into reverse, i.e. putting my foot on the brake & depressing the transmission shift button. I contacted the dealership where I purchased the vehicle after the incident & explained what had happened. I spoke to Francisco, but he said there was nothing he could do unless I wanted to pay for diagnostics on the vehicle. I explained that the vehicle had clearly malfunctioned since I was not physically inside of the vehicle to put it into reverse. I asked him to document the incident, but he said he was unable to & suggested I contact Infiniti Consumer Affairs. I did that immediately after speaking with Francisco, & gave a detailed description of the incident. I was given a Case Number at that time. I called another Infiniti dealership to explain the situation to ask about diagnostics, & was informed that the car's computer would not give an

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11623454
Machine
JSON-LD · Markdown