The contact owned a 2020 Ram 1500. The contact stated that while driving 30 MPH when a medical emergency was experienced causing him to lose consciousness, as a result, the vehicle drifted off the roadway and crashed into a tree head-on where the vehicle came to a stop. During the impact, the front driver side, front passenger side, and passenger side curtain air bags were deployed however the driver side curtain air bag failed to deploy. The contact sustained upper and lower lip cuts that required stitches, 4 bottom teeth were fractured and extracted, 4 ribs on the right side, 1 rib on the left side, and contusion on the left lung that required medical attention. A police report was filed. The vehicle was towed and determined to be totaled. The dealer was not contacted, and the manufacturer was not made aware of the failure. The failure mileage was 37,300.