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2021 TOYOTA HIGHLANDER — ELECTRICAL SYSTEM

fire · 2041232 · 2024-11-18

Vehicle

Make
TOYOTA
Model
HIGHLANDER
Year
2021
Manufacturer
Toyota Motor Corporation
Component
ELECTRICAL SYSTEM

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The Check Engine light came on and I took it into Toyota of Downtown dealership where I was receiving periodic maintenance. After 2 days, they said the light was out but they hadn't found the cause. I could either leave if for a few more days or take it and bring it back if the light came on again. This was early August. I chose to take the car & when the Check Engine warning light came on again, I took it in on Aug 15, 2024 before I left to Portland to give them more time. I returned on Monday & couldn't reach them. The next day they informed me that while on a test drive, there was a loud bang, it started smoking and by the time 911 arrived it was on fire. After a 2 month investigation by Toyota's Engineering Analysis fire inspection, they concluded Toyota was not involved. The dealership has not provided me with the report although I've requested it but they aren't accepting responsibility either although it was in their possession when the fire occurred.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11625936
Machine
JSON-LD · Markdown