← NHTSA complaints

2024 HONDA CIVIC — SUSPENSION

crash · 2041872 · 2024-11-20

Vehicle

Make
HONDA
Model
CIVIC
Year
2024
Manufacturer
Honda (American Honda Motor Co.)
Component
SUSPENSION
Speed
35 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11626389
Machine
JSON-LD · Markdown