The contact owned a 2017 Chevrolet Equinox. The contact stated while stopped in traffic, he was involved in a rear end crash. The contact stated that the vehicle was pushed forward by the impact into the rear end of another vehicle. The contact stated that the rear end of the vehicle was crushed in to the rear wheel wells, and the front end of the vehicle, the hood, front bumper, and grill were also crushed back into the front wheel wells. The contact stated that the front air bags had not deployed after being pushed into the rear of the other vehicle. The contact was not sure what happened to the other two vehicles. The contact stated that the Police were called and EMS was also on scene. The contact stated that a Police report was filed. The contact stated that he was not transported to the hospital, but later had been taken by a friend to seek medical attention. The contact stated that the jolt of the impact had caused a concussion. Additionally, there were some bruising from the seat belt to the left shoulder. The contact stated that after the crash the seat belt failed to retract and the issue might be due to a sensor failure. The contact stated that the vehicle was towed to an impound lot and later declared a total loss by the Insurance Company. The manufacturer was not informed of the failure. The failure mileage was approximately 143,000.