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2020 CHEVROLET SILVERADO 2500 — VEHICLE SPEED CONTROL

2 injured · 2055784 · 2025-01-14

Vehicle

Make
CHEVROLET
Model
SILVERADO 2500
Year
2020
Manufacturer
General Motors, LLC
Component
VEHICLE SPEED CONTROL

Severity

Deaths
0
Injured
2
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11635869
Machine
JSON-LD · Markdown