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2020 CHEVROLET SILVERADO 3500 — POWER TRAIN

crash · 2056436 · 2025-01-16

Vehicle

Make
CHEVROLET
Model
SILVERADO 3500
Year
2020
Manufacturer
General Motors, LLC
Component
POWER TRAIN
Miles at failure
40,000
Speed
62 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

The contact owns a 2020 Chevrolet Silverado 3500. The contact received a notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at 62 MPH during snow weather and switching lanes; the accelerator pedal was depressed, and both the rear wheels had locked. The vehicle spun out of control and traveled into the center lane of a two-lane road and crashed into a snow embankment where it came to a stop. No Injuries were sustained. No warning light illuminated. Prior to the crash, the contact stated that the transmission was slipping and making abnormal noises where it was taken to a dealer for the transmission was inspected and replaced due to metal shaving intrusion. The vehicle was then taken to the same local dealer for the most recent failure where it was diagnosed with a transmission failure related to the open recall. The vehicle was towed back to the residence where it was informed that the recall remedy was not available and no interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 40,000. The contact mentioned that the failure mileage for the most recent failure was 28,000 with the new transmission. The manufacturer was made aware of the failure and confirmed that there was no recall remedy available and no expected available date determined. VIN tool confirms part

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11636312
Machine
JSON-LD · Markdown