The contact owned a 2021 Jeep Gladiator. The contact stated that while the vehicle was stopped at a corner, another vehicle was speeding and crashed into the front driver's side quarter panel. The impact pushed the vehicle forward, causing the front driver's wheel to swipe a telephone pole before landing on a residential lawn. The other vehicle then crashed into a telephone pole. The front driver's side air bag deployed, but there was a hole in the side air bag and the driver's air bag failed to fully deploy. Additionally, a burning odor was detected after the air bags deployed. The police and fire departments arrived on the scene, and a police report was filed. The contact was transported to the hospital by ambulance. The contact had surgery on her left arm from wrist to elbow, which required four titanium plates. The vehicle was towed to the tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 17,250.