VEHICLE DOWNSHIFTED INTO PASSING GEAR WHILE DRIVING DOWN A HILL AND VEHICLE ACCELERATED. BRAKES DID NOT RESPONSE, CAUSING CONSUMER TO RUN INTO A BUS AND TELEPHONE POLE. ALSO, DUAL AIRBAGS DID NOT DEPLOY. BUT, COVER CAME OFF, RESULTING IN A BROKEN HIP AND PELVIS. PRIOR TO THIS ACCIDENT CONSUMER WAS COMPLAINING ABOUT TRANSMISSION. BUT, DEALER STATED IT WAS NOT IMPORTANT. *AK