The contact owned a 2019 Toyota Tacoma. The contact stated while driving at 60MPH; that he was cut off while on a turnpike and to avoid a collision the contact turned into and went over a guard rail, crashing into an embankment. The side curtain air bags deployed however, the front driver-side air bag did not deploy. The vehicle was deemed a total loss. A police report was filed however was not available. The contact did not seek medical attention however felt sore within the next few days. Personal items for his vision were destroyed during the accident. The local dealer was not contacted. The vehicle was towed to a storage facility where it was later towed to another storage facility. The manufacturer was made aware of the failure and was claim was filed. The failure mileage was approximately 47,000. The VIN was not available.