# 2013 BMW Z4 — SERVICE BRAKES
> NHTSA complaint `2069680` · 2025-02-27 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** Z4
- **Year:** 2013
- **Manufacturer:** BMW of North America, LLC
- **Component:** SERVICE BRAKES
## Narrative
I got my car serviced at BMW of Tucson in 2022 and they ruined the electrical in my car. Additionally, they might have created another key. I also noticed that my software was downgraded by them and the alarm stopped working correctly.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*