The contact owned a 2021 Honda Civic. The contact stated that his wife was driving at 30-35 MPH, when another vehicle suddenly merged in front of the vehicle causing a T-bone collision. The vehicle was pushed into the middle of the road from the impact where it came to a stop. All air bags deployed. However, the front passenger-side air bag deployed backward onto the front windshield instead of deploying forward. The contact was unsure whether there was a warning light illuminated. A police report was not filed. EMS was called however, refused to take the contact and his wife to the hospital. The contact's wife sustained unknown injuries and was pending an MRI. The contact sustained whiplash and no medical attention was sought. The insurance company towed the vehicle to a storage location and deemed the vehicle a total loss. The manufacturer was notified of the failure. The failure mileage was 78,000.