I am writing to formally document and express serious concern regarding a lighting issue with my Mercedes-Benz EQS, which presents a significant safety hazard for both me and my family. Since December 2024, I have been facing a recurring problem with a dark shadow or image that appears while driving, particularly noticeable after dark. This shadow often resembles the shape of a person and unexpectedly enlarges or shifts, creating an alarming visual that demands immediate attention while driving. On numerous occasions, I have instinctively applied the brakes suddenly, believing that someone was standing in front of the vehicle, only to realize it was a visual distortion. This is not only disturbing but also dangerous, especially when driving at higher speeds or in traffic. Due to this ongoing issue, I have been unable to use the vehicle for commuting to work and have avoided driving it during family outings after dark. It has affected my daily routine, my familyâs comfort, and our overall trust in the vehicle's safety. In the past few months, I have visited multiple authorized Mercedes-Benz dealershipsâincluding San Jose, Stevens Creek, and Fremontâall of which confirmed the presence of the shadow issue. I have also shared the concern with a Mercedes Product Manager, and the email correspondence is attached for reference. Despite their acknowledgment of the issue, all parties have stated that this visual distortion is "as per design" and that they are unable to offer