NHTSA complaint: 2024 NISSAN VERSA — SUSPENSION
Rod, piston breaks and punctures tire after losing ability to steer, accelerate, brake. MANUFACTURER DEFECT/RECALL on stated parts not revealed until after car crashed. No test drive given. Car began experiencing horrible loud banging noise immediately after leaving dealership. WAS NOT OFFERED TO TEST DRIVE. Took to dealer next day to check problem (noise) and was told NOTHING IS WRONG after taking to dealer. On way home, experienced erratic steering, unable to keep stable on highway. Rounded corner and the automobile completely failed to steer, brake, tire punctured by rod come to find out, a known defect straight from manufacturer was problem. No apology. Dealer will not take back NEW vehicle despite customer fears, claims to have fixed problem but not the body of vehicle stating customer had to go elsewhere to fix body with NO OFFER OF REIMBURSEMENT FOR BODY WORK. No apologies for customer nearly escaping what could have easily been death as result of manufacturer defect. Purchased vehicle first without knowing of recall on part(s), was not informed of defect and if test drive was given, car would not have been taken by customer.
National Highway Traffic Safety Administration — Office of Defects Investigation