# 2018 FORD EXPLORER — FUEL/PROPULSION SYSTEM
> NHTSA complaint `2089543` · 2025-05-06 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2018
- **Manufacturer:** Ford Motor Company
- **Component:** FUEL/PROPULSION SYSTEM
## Narrative
I was pulling into my apartment  division I heard a loud pop and the vehicle then died.  I tried starting it back up and it then caught on fire. My door locks were stuck in the locked position and I could not get them to unlock. Within a few seconds (which felt like several minutes) the doors did unlock and I was able to get out.  There were no warning lights or messages prior to this.  Fire department did arrive and put out the fire. The car was a total loss.  Report has been filed with insurance company.  I purchased this car from BX Fort Myers LLC. I just purchased this vehicle from them and had for a total of 32 days.  I did purchase the 12 month/12,000 mile extended warranty. I also purchased Gap insurance and informed them of what had happened.  The one GM gave me a loaner for a week, got in trouble for giving me one and got demoted.  the new GM said "definitely not" will not give me a loaner. I drive over an hour daily for my job and do need a vehicle.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*