The contact owned a 2014 Ram 1500. The contact stated that while driving 45-50 MPH and making a turn on a curvy road, the vehicle lost power steering functionality inadvertently, causing the contact to lose control of the vehicle. The vehicle crashed into a guardrail. There was no warning light illuminated. The contact was able to drive to the residence; however, the power steering failure persisted. The contact went to the emergency room later and was informed that he had sustained multiple sprains and strains on the neck. The insurance company towed the vehicle from the residence and later informed the contact that the vehicle was most likely totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 124,600. The VIN was not available.