# 2023 MERCEDES-BENZ S 580 4MATIC — STRUCTURE:BODY
> NHTSA complaint `2092051` · 2025-05-14 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** S 580 4MATIC
- **Year:** 2023
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** STRUCTURE:BODY
## Narrative
The car was designed too low.  When parked at a supermarket, Publix in surfside Miami Beach, when ready to leave the parking bumper pulled at the front bumper and disconnected it partially.  A north miami Mercedes Benz service department said this is not unusual as this car is very low.  A claim was filed with progressive auto insurance [XXX] and an escalation case opened with Mercedes Benz customer service case number [XXX] asking that at least they cover the $1,000 insurance deductible.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*