The contact owns a 2013 Honda CR-V. The contact stated that while in a commercial parking garage, a second vehicle crashed into the rear of the vehicle, causing the driver to inadvertently press the accelerator pedal and lose control of the vehicle. The vehicle accelerated forward and crashed into a truck before crashing head on into a pole. During the failure, the vehicle sustained severe front end damage, but no air bags deployed. The contact sustained neck and back injuries, which were treated at the scene and later at the urgent care medical facility. The contact indicated that the vehicle was destroyed and later towed to the home. No police report was taken. The cause of the failure has not yet been determined. The local dealer was notified of the incident. The manufacturer had not yet contacted. The failure mileage was 72,000.