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2025 MERCEDES-BENZ GLS 580 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

1 injured · 2102441 · 2025-06-20

Vehicle

Make
MERCEDES-BENZ
Model
GLS 580
Year
2025
Manufacturer
Mercedes-Benz USA, LLC
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

My Mercedes GLS 580 has a soft-close doors feature. Upon getting my 2 year old out of the car, he pushes the door closed with his left hand while his right hand was between the front driver side door and the rear driver side door. I, his father, was standing right next to the rear door. The door does not close all the way because his fingers were in between the two doors. Then the soft close pulls the door closed crushing his fingers. To make it worse, I try to open the door but the system prevented me from opening it until the door was closed all the way. It crushed three fingers causing lacerations on both sides of two fingers. This would not have happened but for the soft close feature pulling the door shut then preventing me from opening the door. I tried successfully to replace the issue of the door not opening until it closed all the way; each time the door prevents me from manually releasing it until it is fully closed. Mercedes markets this as having an anti-pinch feature, however, this showed it is more a trap and crush feature. I plan to have the features inspected by the manufacturer in the coming weeks.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11668213
Machine
JSON-LD · Markdown