The contact owns a 2010 Kia Forte. The contact stated that while stopped at the traffic light, a tractor-trailer crashed into the front driver's side of the vehicle. The contact stated that no air bags deployed in his vehicle. The contact stated that he sustained back pain. No medical attention was required. The contact mentioned that the vehicle was still drivable at the scene. Prior to the crash, the dealer was contacted on several occasions to schedule an appointment for NHTSA Campaign Number: 18V363000 (Air Bags); however, the dealer would reschedule each appointment attempt. The contact stated that a police report was filed. The manufacturer was notified of the failure. The approximate failure mileage was 166,100.