# 2018 DODGE JOURNEY — AIR BAGS
> NHTSA complaint `2111872` · 2025-07-19 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** JOURNEY
- **Year:** 2018
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** AIR BAGS
- **Speed:** 2 mph
## Narrative
I was driving in the vehicle to put gas in, all of the sudden,  i heard something snap and felt something hit the back of my head really hard. I felt disoriented as I didn't know what had happened. When I  stopped and look at the seat, I noticed that head rest had deployed suddenly without warning and hit the back of my head. There was no accident that should have caused the head rest deployment. I sat there disoriented and started getting a headache and my neck started getting stiff. It's been a week since it happened,  if it doesn't go away , I will be seeing a doctor as the pain comes and goes.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*