# 2020 AUDI Q7 — ELECTRICAL SYSTEM
> NHTSA complaint `2117600` · 2025-08-05 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** AUDI
- **Model:** Q7
- **Year:** 2020
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** ELECTRICAL SYSTEM
## Narrative
I am filing a complaint concerning serious safety risks associated with my 2020 Audi Q7 (VIN: [XXX] ) purchased as a Certified Pre-Owned vehicle from Audi Dominion San Antonio. It is currently under service at Audi Central Houston, where multiple concerning events occurred. Timeline and Issues: - Initial diagnosis identified a fire-damaged electrical harness, estimated at $1,400 for replacement. - After repair attempts, the vehicle began smoking, and the diagnosis expanded to include additional compromised electrical lines. The revised quote skyrocketed to $4,700 (later reduced to $3,100). - After nearly two months in service, I was informed that the AC compressor is now deemed "bad" due to debris from the harness, an issue not mentioned in previous inspections.  Safety Concerns: 1. Inconsistent Diagnosis: There was no mention of compressor damage during initial assessments. This late-stage discovery indicates negligence or potential additional damage during servicing.    2. Risky AC Activation: A technician attempted to clean the compromised AC compressor and activated the system, a procedure that is dangerous given the debris. This could lead to refrigerant leaks and electrical shorts.  3. Conflicting Statements: Audi Central Houston claims the compressor was previously damaged but also attempted to restore it. Such contradictions raise serious concerns about service integrity.  4. Certified Pre-Owned Credibility: The emergence of these costly issues questions the reliabili
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*