The contact owned a 2019 Chevrolet Tahoe. The contact stated that while driving approximately 40 MPH straight during heavy traffic, the vehicle was T-boned and crashed into a second vehicle, causing severe damage to the front end of the vehicle. During crash the air bag did not deploy. The contact sustained fractured ribs and an injured neck and was transported via ambulance to the local hospital. A police report was taken, and the vehicle was destroyed and towed away. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 29,900.