← NHTSA complaints

2025 MINI COUNTRYMAN — VEHICLE SPEED CONTROL

crash · 2118847 · 2025-08-09

Vehicle

Make
MINI
Model
COUNTRYMAN
Year
2025
Manufacturer
BMW of North America, LLC
Component
VEHICLE SPEED CONTROL
Speed
1 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even register on the speedometer. My car shows no damage, I have photos. However, my car immediately flashed the Yellow warning "Restraint system." along with RED highlighting both the seatbelts and airbags. I called Mini USA as instructed. Mini USA said "That warning should go away a few hours after calling. If you see no damage then it should be fine. If not, call the dealership." It did not go away. I called Schomp Mini the dealership, [XXX] who used to be the general manager said: "Call the insurance company, this sounds like it's not a mechanical defect since it is an outside event." I called Geico. Geico said "If there is no damage on the bumper, then we consider it a manufacturing fault, and the dealer has to pay for it." I then later called Mini USA again, I was transferred to a head technician, who said "Oh, yeah, That warning isn't telling you that the restraint system is broken, it's telling you the forward sensor is. There is no protective barrier between the sensor and the bumper, so it can easily get broken without any damage to the outside of the car. It would be a manufacturing issue. Call the Service Manager at the Dealer to take care of it." The Service

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11679496
Machine
JSON-LD · Markdown