NHTSA complaint: 2025 FORD EXPLORER — STEERING
On October 24, 2024, my 2025 Ford Explorer ST experienced a sudden steering column lock and complete loss of braking while I was driving, leading to a crash and injuries. The vehicle had approximately 800 miles and was a warranty replacement provided weeks earlier. Prior to delivery, the dealer referenced a Quality Assurance hold of about two months on this vehicle, which was not disclosed to me in any detail. The simultaneous loss of steering and brakes suggests a potential common cause safety defect that may affect other 2025 Explorer ST vehicles. My insurer State Farm is currently conducting a Cause and Origin inspection. I request NHTSA review for a potential defect trend.
National Highway Traffic Safety Administration — Office of Defects Investigation