NHTSA complaint: 2024 HYUNDAI PALISADE — SERVICE BRAKES
Date: [XXX] Time: 12:00 PM Location: [XXX] (heading toward [XXX] ). - Turned left into the second entrance to the parking lot between [XXX] and [XXX]. My Vehicle: 2024 Hyundai Palisade Night Edition Incident Summary While entering the parking lot, the vehicle in front of me braked. When I attempted to brake (approx. 10 mph), my vehicle: - Began pulsing/jerking, consistent with ABS engaging. No matter how hard I pressed the brake my car would not stop it's kept pulsing - alerts and Beeping with a forward collision warning went off - car Lurched/jumped forward rather than stopping smoothly. This resulted in a minor rear-end contact with the vehicle ahead. Concerns for safety of myself and others because the car did not stop when hitting the brakes nor the collision warning initiate braking. CONCERNS - Concern that ABS or forward-collision system malfunctioned. - Service appointment scheduled for 9/9/2025 at 9:45 AM with Hyundai dealership. - Will keep a copy of the service summary for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
National Highway Traffic Safety Administration — Office of Defects Investigation