# 2021 VOLKSWAGEN ID.4 — SERVICE BRAKES
> NHTSA complaint `2130432` · 2025-09-15 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ID.4
- **Year:** 2021
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
## Narrative
My car is stopped and still due to heavy traffic  . All of a sudden, while stopping, it starts moving and rolling away by itself. I try to stop it using the break pedal but it doesn’t stop.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*