The contact owned a 2016 Ram 1500. The contact stated that while making a right turn onto a main road, a passing vehicle crashed into the front driver's side quarter panel of the contact's vehicle. No property damage was reported, the vehicles came to a stop upon impact, and the air bags did not deploy. The speed of the other vehicle at the time of the crash was unknown. The contact's vehicle was towed to a local tow yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact, seated in the driver's seat, and a passenger seated in the front passenger seat were both injured. No one outside the vehicle was reported to be injured. The contact sustained injuries to her face, a broken nose, a hematoma to the left eye and left cheek, and severe headaches accompanied by various bruises across the left arm, and the passenger sustained bruises across their arms. Medical treatment was needed for the injuries. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.