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2025 MERCEDES-BENZ GLC 300 — SEATS

crash · 2138255 · 2025-10-10

Vehicle

Make
MERCEDES-BENZ
Model
GLC 300
Year
2025
Manufacturer
Mercedes-Benz USA, LLC
Component
SEATS

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

When I entered my vehicle after it was washed at the Mercedes-Benz service location, I pressed Memory 1 button and the seat returned to my normal position. Without any further input, I started the engine, and the driver's seat automatically moved backward by itself. When I readjusted the seat and shifted into Drive, it continued moving rearward. As the seat moved backward, my feet could no longer reach the brake pedal. At the same time, the car began to move forward, and I lost control of the vehicle, resulting in a collision that damaged the right side doors. This malfunction occurred suddenly and without any warning lights or messages. The seat moved by itself twice-once when the engine started and again when I shifted into Drive. The issue appears to be related to the seat's electrical control system or memory setting malfunction. The dealership has inspected the vehicle but was unable to determine the cause of the problem. I am deeply concerned that this may happen again and could cause a serious injury or major traffic accident. The vehicle has approximately 2200 miles and was purchased new in March 2025. I am requesting a formal investigation to determine the cause of this automatic seat movement and whether other vehicles of the same model are affected.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11692559
Machine
JSON-LD · Markdown