← NHTSA complaints

2024 MAZDA CX-30 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash2 injured · 2140041 · 2025-10-15

Vehicle

Make
MAZDA
Model
CX-30
Year
2024
Manufacturer
Mazda Motor Corp.
Component
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Severity

Deaths
0
Injured
2
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

While driving normally at highway speed on I-880 South, the braking system failed to decelerate the vehicle. When the brake pedal was pressed firmly, there was no normal slowing—only a sliding sensation, as if the wheels locked and the car moved forward on ice. This led to a collision with a stopped vehicle ahead. The following day, the Mazda App displayed a red alert message: “Brake system malfunction. Braking effectiveness may be decreased.” The vehicle’s airbags deployed very forcefully, causing bruising to both driver and passenger, even though the impact was not severe. Three days before the incident, the vehicle had a scheduled maintenance and recall service at a Mazda dealer, including a brake inspection and air-bag recall repair. The vehicle was declared a total loss by the insurance company and is currently stored at Copart Hayward, CA. The problem has not been inspected by Mazda yet, but a formal safety review is requested. The issue posed serious safety risks due to total loss of braking control and unexpected air-bag deployment.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11693587
Machine
JSON-LD · Markdown