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2023 JEEP GRAND WAGONEER — SEATS

1 injured · 2141760 · 2025-10-21

Vehicle

Make
JEEP
Model
GRAND WAGONEER
Year
2023
Manufacturer
Chrysler (FCA US, LLC)
Component
SEATS

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

On October 20, 2025, at approximately 2:00 PM, while driving on the highway to pick up my children from school, the driver-side back cushion (airbag/cushion system) in my seat unexpectedly deployed or inflated with significant force, striking my back. The impact was strong enough to leave a visible mark, which I have documented with photographs. As a result, I experienced immediate back pain and was at serious risk of losing control of the vehicle due to the sudden and forceful nature of the incident. I immediately contacted my doctor’s office following the incident. My physician confirmed that the injury was consistent with trauma caused by the seat mechanism. I then contacted the dealership where I purchased the vehicle. I was instructed to drop off the vehicle and leave the keys in an envelope. On the morning of October 21, 2025, I received a text message from the dealership indicating an initial estimate of $117.65. I called the dealership to request a written report of their findings and to inquire whether there were any recalls or service bulletins related to this issue. I was informed that no recalls or service bulletins existed and that I would be required to pay for further evaluation. The dealership declined to take responsibility for the issue and also stated they could not provide a written report. As of this date, the vehicle remains at the dealership with no resolution, updates, or further communication provided. This is a serious safety concern that requi

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11694712
Machine
JSON-LD · Markdown