# 2013 CHRYSLER TOWN AND COUNTRY — SEATS
> NHTSA complaint `2144487` · 2025-10-30 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHRYSLER
- **Model:** TOWN AND COUNTRY
- **Year:** 2013
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS
## Narrative
The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed  because I had surgery on my left foot and needed to haul my knee cart with me.  I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contacted Chrysler. They won't assist in the repair or replacement stating it hadn't been recalled and was no longer in warranty.  Insurance denied the claim due to it being a part malfunction. Please let others know that the seat heater & wiring harness are defective!! I feel Chrysler should accept the responsibility pay for the repairs due to defective parts. Had this fire continued, they would be facing a much larger lawsuit such as wrongful death, etc.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*