# 2024 SUBARU CROSSTREK — UNKNOWN OR OTHER
> NHTSA complaint `2144569` · 2025-10-30 · Subaru of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** SUBARU
- **Model:** CROSSTREK
- **Year:** 2024
- **Manufacturer:** Subaru of America, Inc.
- **Component:** UNKNOWN OR OTHER
- **Speed:** 3 mph
## Narrative
I had a frontal accident on March 6, 2025. When I turned to pull into the driveway of my rental apartment, I lost control of the vehicle. It surged forward, climbed a low retaining wall of about 14" and then hit a support post. I sat there stunned thinking "what just happened and how?"  At first, I thought it was me, but thinking about it more, I'm wondering if this could be a potential safety problem.  I have read several other similar instances on the internet, and someone I know had a similar accident which was attributed to her age. Collision repair for the Crosstrek was $10,358 done by a local facility, not Subaru. Repair of damage to the support post was $1,340. I reported this to Subaru, but after several follow-ups (last one on July 29, 2025), I still have not received a reply from Subaru.  I can forward the email string to you if you want.  I don't know how to attach it in one of the acceptable formats.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*