# 2025 HYUNDAI SANTA CRUZ — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
> NHTSA complaint `2147686` · 2025-11-11 · Hyundai Motor America
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** HYUNDAI
- **Model:** SANTA CRUZ
- **Year:** 2025
- **Manufacturer:** Hyundai Motor America
- **Component:** FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
## Narrative
This is an ongoing safety issue with a 2025 Hyundai Santa Cruz Limited. The forward collision-avoidance system activates frequently and without cause during normal driving. The system will engage when another vehicle is simply turning, merging, or slowing down at a traffic light—normal, predictable situations where no emergency braking should occur. These unexpected activations create unsafe conditions, including one incident where the truck was rear-ended due to sudden, unnecessary braking. The issue has occurred more than 50 times over approximately eight months of ownership.  The manufacturer has been contacted and stated that this behavior is “by design.” They advised having the vehicle inspected by a dealership, but the local dealership requires leaving the vehicle for diagnostics for up to two days and does not provide loaner vehicles. Because I rely on the vehicle daily for work, this has made inspection difficult. Online reports from other owners appear to describe the same issue with the same model and year.  No warning lights, error messages, or other indicators appear before the system activates. I have adjusted the collision-sensitivity settings from high to standard, but the issue persists. There is no option to disable the system entirely. The component is available for inspection upon request.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*