# 2019 TESLA MODEL X — SERVICE BRAKES
> NHTSA complaint `2149587` · 2025-11-17 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** TESLA
- **Model:** MODEL X
- **Year:** 2019
- **Manufacturer:** Tesla, Inc.
- **Component:** SERVICE BRAKES
## Narrative
I own a 2019 Model X which I have been driving for six years without any driving issues.  I did have a few incidents in which the screen went black while driving.  That was scary - driving without controls. These issues reported to Tesla and were addressed by Tesla. Today I was pulling into a parking lot when all of a sudden my Tesla automatically accelerated to high speed.  I could not control or stop the vehicle despite applying hard brakes. The car crashed through a metal fence and continued to accelerate through the wall of a building. The only reason it finally stopped was because the back tires got stuck on the ledge of the wall. The Tesla went through the metal gates and walls of the building,  but the safety airbag never deployed. The car has been towed away and reported to the insurance immediately after the police report. There was no warning messages or indication prior to the incident.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*