The contact owned a 2019 Honda CR-V. The contact stated that while her husband was driving at approximately 15 MPH, and as he was making a left turn onto a side street, another vehicle ran a stop sign and crashed into the center of the vehicle on the driver's side. The contact stated that the side air bags did not deploy. The contact stated that the police were called and wrote a report. The contact stated that there were no injuries. The vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The failure mileage was 53,519.