# 2024 HYUNDAI IONIQ 5 — SERVICE BRAKES
> NHTSA complaint `2152544` · 2025-11-28 · Hyundai Motor America
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** HYUNDAI
- **Model:** IONIQ 5
- **Year:** 2024
- **Manufacturer:** Hyundai Motor America
- **Component:** SERVICE BRAKES
- **Speed:** 10 mph
## Narrative
“While stopped at a red light my 2024 Hyundai IONIQ 5, the car moved forward slowly the brake pedal became completely unresponsive and would not slow or stop the vehicle. I had to turn off the engine to bring the car to a stop. This is a complete brake system failure on a vehicle with only approximately 10,000 miles that was purchased new on September 28, 2024. This is a critical safety defect that put myself and others at serious risk.”
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*