The contact owned a 2025 Toyota Camry Hybrid. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a multi-vehicle crash. The contact's vehicle slid on ice and crashed into another vehicle. The contact's vehicle then crashed into a metal guardrail. In addition, the contact's vehicle was then rear-ended by another vehicle, in which the other vehicle's hood ended up underneath the contact's vehicle, where it came to a stop. The air bags did not deploy. The contact was concerned that the air bags did not deploy as a result of the hard impact on the contact's vehicle. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact was transported to the local medical center. A contact sustained injuries to her mouth and bottom lip were busted, lots of bumps and bruises, bruised ribs, and elevated blood pressure. The contact stated that her ribs were severely painful three weeks following the crash. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,100. The VIN was unavailable.