← NHTSA complaints

ENEL X JUICEBOX LEVEL 2 CHARGER — ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ACCESSORY

fire · 2157958 · 2025-12-16

Vehicle

Make
ENEL X
Model
JUICEBOX LEVEL 2 CHARGER
Year
Manufacturer
Enel X Way USA, LLC
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ACCESSORY

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

While charging my electric vehicle with this Enel X JuiceBox 40 charger, a burning plastic smell was noted. Upon examining the Enel X charger plug that was attached to my home's NEMA 14-50, it appeared partially melted and very to touch. Using a towel, the plug was removed and a small fire and sparks flew out of the NEMA outlet. The right half of the outlet's plastic shell was melted and the inner metal was charred. Same charring and melting was noted on the corresponding side of the Enel X plug. I turned the circuit breaker off and the sparks and fire subsided. Model of JuiceBox: 2JBO401RNA-PJWX-300

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11705449
Machine
JSON-LD · Markdown