# 2018 JEEP GRAND CHEROKEE — STRUCTURE:BODY
> NHTSA complaint `2162489` · 2026-01-02 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** GRAND CHEROKEE
- **Year:** 2018
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** STRUCTURE:BODY
## Narrative
1-Rear driver-side Power Lift-gate actuator ball bolt snapped right off while rear gate is open. 2- It came right down on my head and caused severe bump and bleeding from a 250 pound rear door. I am 6ft 1 in, but if it is someone small it can cause sever injuries and possible death from the heavy door coming down on the person.  3-problem was looked at by my mechanic and they cannot fix issue as bolt broke off inside the thread area and no room to remove such bolt. They recommended I take it to a body shop to cut the area out in order to get the broken broke removed. 4-unknown 5- There was no signs of any failures at all.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*