The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and driving her vehicle off to the shoulder of the highway. The contact called her parents to the scene of the accident, and she was taken to the hospital. The contact was given an X-ray and was treated for tissue swelling around her neck, collar bone, and chest; the contact also suffered light bruising around those same areas. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed from the scene to an independent tow yard, where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 105,000.