NHTSA complaint: 2022 FORD MUSTANG MACH E — ELECTRICAL SYSTEM
On Tuesday, [XXX], between approximately [XXX] and [XXX] PM EST, I parked my Mustang Mach-E, powered the vehicle off, and exited the car with my wife and child. After unloading groceries and sports equipment, I retrieved the Level 2 charger from the front of my garage and plugged it into the vehicle. I waited for the blue indicator lights to turn solid and blink, confirming charging had started, which typically takes about one minute. I believe the vehicle had been parked and powered off for approximately 10 minutes when I entered the house. Shortly thereafter, I heard an unusual clicking noise and observed the charging cable strike the side of the garage door opening. The vehicle had rolled backward approximately six feet, twisting and pulling the Level 2 charging unit off the joist it was mounted to and damaging the vehicleâs front charging port as the cable stopped the vehicle from rolling into the street. This incident occurred less than one week after the vehicle was returned from service for a âParking Brake Fault â Service Nowâ error that was repaired at Losco Ford in Fenton, Michigan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
National Highway Traffic Safety Administration — Office of Defects Investigation